Meet-Me Conference
A Meet-Me room is a conference bridge that outlives any single call: it has a room number and, usually, a PIN. People dial in whenever they need it and the room is waiting. Administrators create the rooms; whoever is running the meeting watches and controls it from the live roster.
Join a room — the participant's side
Everything after this section is about running rooms. This one is about being in one: somebody gave you a number and a time, and you need to get in.
You dial in from your softphone, the same way you place any other call (see Handling Calls). You do not need the Meet-Me Rooms page — that page belongs to the people who create rooms. Dialling is the only way into a meeting.
What you will be asked
What answers you is a call flow. Depending on how it was set up it either asks which room you want, or it is pinned to a single room and goes straight to the PIN. You get a limited number of attempts, and the prompt gives up if you wait too long between digits — if that happens, just dial again.
| Prompt | What it wants |
|---|---|
| No PIN asked | The room has open entry — the room number alone is enough. |
| Participant PIN | The everyday PIN. It gets you into the meeting. |
| Moderator PIN | A different PIN that does more: it starts the meeting for everyone who is waiting, and it gets you in even when the room is locked. |
Whoever dials in with the moderator PIN is the moderator — there is no separate setting that makes someone one.
What you will hear once you are in
| What you hear | What it means |
|---|---|
| Music | You are early. The room is set to wait for the moderator and the meeting has not started yet. The music stops the moment a moderator dials in. |
| A tone as you arrive | The room announces joins and leaves; you will hear one for everybody who arrives after you too. |
| Nobody reacts when you speak | The room is set to join muted. Press *6 to unmute yourself. |
The roster the moderator is watching does not show who is muted — it offers
the controls, it does not report the state. So nobody is going to notice for
you. If people are not responding, assume you are muted and press *6.
When you cannot get in
Every refusal is its own separate outcome, and what you are told says which:
| What you are told | What actually happened | What to do |
|---|---|---|
| Wrong PIN | The PIN did not match and your attempts ran out. | Check the digits — the participant and moderator PINs are different numbers. |
| No such room | Nothing exists on that number, or the room is disabled. | Confirm the number with whoever invited you. |
| Room locked | The meeting locked when it started, or the moderator locked it mid-meeting. | Only the moderator PIN gets past a lock; ask to be let in. |
| Room full | The room reached its own participant limit. | Somebody has to leave before you can join. |
| No licensed ports | Nothing to do with this room — the whole account has run out of simultaneous conference ports. | Tell your administrator. This one is bought, not configured. |
| No input | You did not press anything in time. | Dial again and answer the prompts. |
While the meeting is running
The moderator can mute you, unmute you, or remove you from the room, and can mute everyone at once. End room stops the meeting immediately and drops everybody — but it does not delete the room, so you can dial straight back in.
If the room is set to end when the moderator leaves, the meeting is over the moment they hang up, finished or not.
A room can be set to record itself. Recording starts with the first participant, and the meeting arrives in Call Records with its audio and transcript attached.